We hope you love your Green Field Paper Company products. If you are unhappy with your order, please contact us.
We’d love to satisfy your concerns if possible.You can return non-personalized (non-custom printed) products within 2 weeks of the purchase date. Exchanges are possible within 30 days of the purchase date. For returns of product, a 15% re-stocking fee will apply.
Freight for return products is the customer’s responsibility.
We do not guarantee that our plantable paper will work in every printer- see FAQ section for more details. Plantable paper products that cannot be returned include special-order paper, large volume purchases, wholesale orders and custom orders with personalized messaging (except in the instance where the printed messaging differs from your approved layout proof).If you have any questions about returning your specific paper order, please call us at (888) 402-9979 or (858) 565-2585 or e-mail us at sales@greenfieldpaper.com.